Eliott CHARBONNEAU
IT / Hardware Operations Lead
Carrying exceptional products, solving real problems, every day.
PROFILE
Hands-on leader, team unifier, and natural communicator, I worked with various hardware-based startups before founding Arozeo in 2021 🌿
Over the years, I discovered that what drives me most is building solutions and carrying innovative hardware through real-world operations - and being myself the first ambassador of an exceptional product
With Arozeo, I had the opportunity to focus on the true backbone of organizations: ERP (Odoo), operational IT, and critical infrastructures (Office 365, networks, collaborative tools…)
It was a logical continuation of my journey, because when foundations are solid, teams can focus on execution instead of firefighting
Today, I am looking for a new adventure in an operational environment where action leads to immediate results : Industry, Motorsports, Aerospace, Robotics, Specialized products
Rigorous, detail-oriented and committed, I bring over 8 years of experience across a wide range of technical products and services. My intuitive understanding of complex systemsallows me to be a key contributor. From design to on-the-ground delivery I am a trusted partner across all projects and scaling phases
If you believe, as I do, that doing what needs to be done, even when it’s not written, is what makes an organization truly effective, then let’s talk, let’s meet. We can do great things together
INFO
Age
30 years old
Phone
+33 6 70 88 59 23
eliott@charbonneau.pro
WORK EXPERIENCE
- Founder / Odoo ERP Consultant & IT Manager
Since NOV. 2021 | Arozeo | France, remote
Founding of Arozeo in 2021, an IT & ERP management company dedicated to SMEs, associations and freelancers. 100% tailored service, with a single point of contact.
Odoo ERP Specialization :
➡️ End-to-end deployment (technical + functional) including customizations via Studio and Python code
➡️ Design of business workflows, functional documentation
➡️ User training, onboarding, and day-to-day support
➡️ Management of upgrades and technical evolutions in coordination with Odoo
360° IT Expertise :
➡️ Office 365 / Google Workspace (Deployment and migration)
➡️ SaaS Collaborative tools (Project management, Password manager, Knowledge management, e-signature solutions…)
➡️ No-code solutions & advanced forms creation
➡️ Network / WiFi (Centralized SDN with UniFi/Omada)
➡️ Hardware & PC/Mac fleet management
➡️ VoIP telephony Including MS Teams Direct Routing
➡️ Webmastering, WordPress CMS, Creation of websites
➡️ Management of Public Cloud infrastructures and PaaS
➡️ Knowledge management (business processes and internal tutorials)
➡️ User training & support
Ongoing support for ~20 organizations ranging from 1 to 50 employees with tailored monthly service volumes
- IT Manager
Sept. 2020 – OCT. 2021 | AVI | Lyon, FR
Management and complete overhaul of AVI's Information System (4 sites), including:
➡️ Office 365/Azure AD : Rehabilitation and management
➡️ Odoo ERP : Complete migration project from Everwin ERP (main point of contact, in partnership with Odoo)
➡️ Acquisition project management : Integration of a new agency into the AVI IS
➡️ Multi-site networking : Overhaul of existing infrastructure based on Unifi, Cisco, and Netgear
➡️ VoIP : Migration of the existing SIP infrastructure to a Direct Routing solution in Microsoft Teams
➡️ IT Asset Management (4 sites, 50+ workstations)
➡️ Public Cloud Infrastructure management (OVH)
➡️ SaaS Collaborative tools, including Knowledge Management (Slite, Dashlane…)
➡️ Webmastering / Redesign of the WordPress website
- Field Pre-Sales & Product Deployment Specialist
JAN. 2020 – APR. 2020 | SPORT QUANTUM | FRANCE
On-the-ground role combining pre-sales, product deployment and operational support for an electronic target used by shooting clubs (recreational and competitive)
➡️ Technical Specialist / Product Expert for end users
➡️ Design and assembly of a demonstration kit (autonomous and mobile)
➡️ Tours of on-site demo (8 to 10 sports clubs per week), including product configuration, promotion, user training, and maintenance
➡️ Representation of the company at the French Shooting Championships
➡️ Customer support management in parallel with on-field operations
➡️ Creation of a knowledge base and self-service documentation (FAQs, tutorials, user guides)
➡️ Participation in product R&D (various phases)
- IT & Innovation Consultant
NOV. 2018 – DEC. 2019 | Various locations (France)
Field-based IT interventions in operational environments, focused on critical deployments and infrastructure transitions.
DB Schenker (Logistics)
➡️ Key contribution to a mission-critical Windows 7 → Windows 10 migration, deployed across multiple logistics agencies
➡️ Autonomous, site-based execution (often solo), local coordination with central IT teams, real-time issue resolution under strong operational constraints
Other interventions
➡️ Deployment of operational IT systems (end-user environments, networks, collaboration tools), Infrastructure rollouts (networking, hosting, VoIP), Acting as an external IT reference for fast-moving environments
- Innovation / Robotics Project Manager
OCT. 2017 – JULY 2018 | Hease Robotics (LIQUIDATED) | Lyon, FR
Field-based role dedicated to managing robotics experimentation projects (POCs) for international enterprise clients, in exploratory and time-constrained environments.
➡️ Single operational point of contact between clients, technical teams and on-site deployments
➡️ Needs analysis and technical pre-sales
➡️ Co-design of use cases and hands-on operational steering of POCs
➡️ On-site deployment of robotic systems, user training and project follow-up
➡️ First-line support and maintenance on prototype systems (Unix-based)
➡️ Product promotion at international events, including CES Las Vegas
LANGUAGES
-
French
Native language
-
English
C1 - Advanced user / Bilingual
-
Spanish
B1 - Intermediate comprehension
CONTEXT
Availability
Within 2 months
Preferred management style
Participative, with a high degree of autonomy
Main strengths
Rigor, commitment
Adaptability, Leadership
Intuitive understanding of complex systems
EDUCATION
Dual culture in IT & Communication
360° IT
15 years of self-taught experience
Licence Pro TICARC
Université de Nantes, FR
DUT InfoCom
Université de Tours, FR
Bac Scientifique
Lycée Saint-Exupéry (Fréjus, FR)
HOBBIES
Culture
SF cinema, History, Sociology
Other
AI, Market finance
Sports
Motorsports, Watersports, Basketball
ADDITIONAL PROJECTS
- Tadezami - AI-assisted web & mobile development
Creation of a multi-platform (Web/Android/iOS) app for organizing social events
Technical stack: Next/React + Capacitor (web -> native) and Supabase (backend/database)
Methodology: AI-assisted « vibe coding » (GitHub Copilot, approximately 160 hours of work)
Interface design, UX/UI work
Available on Tadezami.app
MOBILITY
B Driving License
Cars and vans up to 20m3
Motorcycles
Up to 125cc